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WAQA SHIELD provides protection for both patients and healthcare workers against traumatic stress and physical injuries during incidents of patient aggression. This shield is safe for restraint and parrying aggressive attacks, as it features zero deformation due to its high hysteresis properties. Furthermore, it boasts a fast recovery to its original state, taking only 2.97 seconds after an impact.Additionally, the WAQA SHIELD functions as an S.O.S. signal to alert specialists and security personnel during an emergency. The upgraded WAQA SHIELD 2.0 model includes an AI agent named Mew Mew, which provides psychological first aid to healthcare workers once the aggression has ended. This tool is designed to calm staff and reduce their acute stress levels.Moreover, version 2.0 encourages healthcare workers to perform psychological self-tests under Mentari (Ministry of Health) and schedule appointments with counselors. This helps foster compassion and confidence, allowing staff to handle aggressive patients without fear or self-doubt.Crucially, the shield remains fully aligned with the Mental Health Act and medical ethics, as it helps to minimize restraint while ensuring maximum dignity for the patient. As a cost-effective breakthrough, it is the first shield of its kind to be commercialized for local and global markets, providing accessible safety for every ward while protecting both staff and patients.