KVO590: CONTACT ALERT APP

NUR FARAH WAHEEDA BINTI MOHAMED FARUK UNIVERSITI TEKNOLOGI MARA SABAH CAWANGAN KOTA KINABALU

I3DC24 | Tertiary (Online)

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Scam crimes are on the rise, impacting people globally, particularly the elderly and tourists. Existing anti-scam apps lack accessibility, comprehensiveness, and real-time updates. By seeing these opportunities, we came up with "Contact Alert," a user-friendly app that includes three feature categories which is elderly, tourist, and general features. As for the elderly, we have provided simplified interfaces such as Large fonts, voice control, and an emergency SOS button. For tourist features, we developed “Contact Alert” with pre-travel scam information, emergency contact details, offline maps, navigation, currency converter, and transportation booking. As for the general features, we have come up with real-time scam alerts, multi-layered defense, user-powered community, phone/text/email/website protection, scam reporting, and educational resources. “Contact Alert” was designed with these three categories features, because we cater to diverse user needs. This is because we are providing a simplified interface for everyone, including those with disabilities. Besides, “Contact Alert” also has automated call recording, emergency SOS button, and multi-language support. These features can help the user when they are facing a scammer. Other than that, in order to make sure that our app can also be used by the foreign, we made a collaboration with local providers for safe transport and activities. As for the impact, this app will give the impact in economics such as minimizing consumer spending through comprehensive free features. Besides, it also has a social impact by enhancing accessibility and safety for all users, especially elders and tourists. Lastly, from the technology impact, “Contact Alert” can promote digital security awareness and education. In conclusion, "Contact Alert" offers a groundbreaking solution to combat scams by empowering users with real-time information, robust protection tools, and a user-centric design.